Term and conditions ERP – Oman
First: Conditions for providing the service
The subscription application submitted by the customer (subscriber) and the preamble to this agreement forms an integral part thereof and shall be read together with the other articles of the agreement.
AUMET PHARMACY is provided to the customer in exchange for the subscription for the period mentioned in the contract, and all service fees are be paid before activating the system.
The receiver of the service (the subscriber) acknowledges and undertakes under any circumstances not to allow the introduction of any viruses into the system, or any other code designed specifically to damage the system or disable the service or allow access or interfere with it or give the access code and system information to any competitor or commit any behavior that affects the service and the system in a negative or positive way.
The use of (AUMET ERP ) is subject to approval of the terms of use and privacy policy published on the site. The company reserves the right to update the “Terms of Use” and “Privacy Policy” which are shown on the site at its sole discretion. The amended terms shall become effective as soon as they are published on the site, and the subscriber shall agree to the amendments in order to be able to benefit from the system, and the company will publish on time, taking into consideration that any modification in the terms of use or privacy policy will be done according to what is required by the development of the platform to keep pace with the rapid development in the world of information technology and to provide the best service to current and subsequent subscribers.
The company will notify customers of any new amendments to the Terms of Use and Privacy Policy published on the website.The use of (AUMET PHARMACY) is subject to approval of the terms of use and privacy policy published on the site. The company reserves the right to update the “Terms of Use” and “Privacy Policy” which are shown on the site at its sole discretion. The amended terms shall become effective as soon as they are published on the site, and the subscriber shall agree to the amendments in order to be able to benefit from the system, and the company will publish on time , taking into consideration that any modification in the terms of use or privacy policy will be done according to what is required by the development of the platform to keep pace with the rapid development in the world of information technology and to provide the best service to current and subsequent subscribers.
The company is obligated to activate the subscription within a maximum period of two working days starting from the date of the total payment of the subscription fees. In all cases, the fees are not considered paid unless the subscriber submits a receipt that indicates the subscriber payment of fees according to the rules.
The responsibility of the company is limited to entering the new opening balances with the subscriber, which starts from the date of subscription by signing this agreement, and it is not the responsibility of the service provider company to transfer the old historical data stored with the subscriber to its previous system before using the product (AUMET PHARMACY)
The company does its best within its possible ability to provide services continuously without interruption throughout the subscription period and by updating the data published on the site and ensuring its sufficiency, accuracy, and correctness.
The use of (AUMET PHARMACY) requires the availability of Internet service, and ensuring the availability of this service is the sole responsibility of the subscriber. The company does not bear the costs of the subscriber’s subscription to the Internet service or the cost of any equipment, hardware, software, or a special copy of programs that the subscriber may need to connect with the Internet to reach the maximum benefit of the program, and therefore in the event of an internet or electricity outage, the communication between the service receiver and the service will be interrupted, but the operating mode with no connection ( offline) will work for (24) hours only, and the company is not responsible for any damage to the subscriber as a result of the interruption of the Internet or failure to use the required version of the browser to obtain the benefits of the site optimally. The receiver of the service is the only one who is fully responsible for all the information that is stored on the system and/or the program during that period, and the company/service provider is exempted from any responsibility and/or legal burdens and/or complications arising from that interruption. In all cases, the receiver of the service is obligated not to delete, modify and/or correct any order on the service and/or the program.
Notwithstanding what stated in clause (8 and 9), the use of the published information and the features available on the site is the sole responsibility of the subscriber, so that the company is not responsible for any damage resulting from this use or for any error or deficiency in the information contained on the site.
Neither party shall be liable to the other party for consequential, special, incidental or indirect losses incurred by any party.
Second: Program/Service Ownership
Service receiver acknowledges that the company reserves all rights, title, and interest including, but not limited to, all copyrights, trademarks, trade secrets, patents, service trademarks, company’s trademarks, know-how, software updates or services. In general, copyright, studies, reports and information are all considered intellectual property of the company (the service provider) whether mentioned or not.
Third: Services
The company may also provide remote training services so that the receiver of the service can use (AUMET PHARMACY), Unless otherwise provided in this agreement, the services provided by the company to the service provider or its representative are limited to the following:
Create and build an online account, including inventory and prices (if any), for customer products;
Launch, use, and manage the application’s feature(s) and tool palette;
Activate and solve any problems related to the service.
Fourth: Specifications for use of the username and password
he subscription is activated through an electronic link sent to the subscriber via the email selected and authorized by the subscriber in the subscription application. This link allows the creation of the subscriber’s account information represented by (user name and password), and the subscription date is the date of sending the indicated email regardless of the date on which the information was created and/or the account was directly used by the subscriber.
The service receiver is solely responsible for registering, changing, and maintaining the user name and password, and other data related to the service, and in case any leakage or theft of the user name or password, the company will do its best to help the user of the service to recover the username, password, or other data related to the service, and thus it will not be responsible or bear any responsibility in case of misuse of the receiver of the service if this leads to the loss of any of that information.
Updating the subscriber’s data requires providing the company with the subscriber’s name, mobile phone number, and e-mail as stated in the application, and the subscriber’s commitment to the correctness of the information provided to activate the account shall be applied.
The company has the right to ask the subscriber to periodically update the data and/or change the password in order to preserve the confidentiality and privacy of the subscriber’s account information. In the event that the subscriber does not respond to the request, the company has the right to suspend the service temporarily until the password is changed.
Subscription under the contract includes an exclusive personal use license of the subscriber, and is not transferable, traded, sold, shared and/or made available in any other way to non-subscriber. It is not permissible to enter AUMET PHARMACY except by the identified subscriber with special username and password, which may not be shared in any way with any other person. If the subscriber becomes aware that another person has used the subscriber’s password, the subscriber shall immediately inform the company and change it immediately.
The company has the right to stop the service or terminate the subscription at its own will if it becomes aware of the subscriber’s violation of the provisions of clauses, without prejudice to any other rights granted to the company.
Fifth: Updating and issuing software
The company shall, from time to time, provide updates and improvements to the company’s software as appropriate in accordance with the provisions set forth in this contract.
Sixth: Taxes and government fees
The company is not responsible for any government fees and/or taxes, which shall be paid by the receiver of the service, and accordingly, each of the parties thereto must bear the taxes imposed on it according to the related legislation in force, and immediately upon subscribing to this service.
Seventh: Additional obligations for both parties
Data of service receiver:
The service receiver owns all data about its customers and data about business transactions processed through the company’s products (“Service receiver data.”). The service provider shall comply with all privacy laws applicable in the framework of collecting, storing, and using service receivers’ information.
The company has the right to collect and analyze service receiver data and any related information, at the level of compiling the de-identified information so that the data is completely anonymous. In addition, the service receiver shall allow the service provider company to use this information for the purpose of improving and developing the service provided to it by the service provider company.
The company is obligated to provide the service for a period not exceeding one month to subscriber until the subscriber renews its subscription, and if the subscriber does not renew its subscription with the company, the company’s obligation extinguishes when a maximum of two months has passed by saving the information stored on its cloud service and the subscriber shall withdraw all its stored data on the company’s cloud service during this period, and without any responsibility on the company in case the subscriber exceeds the period mentioned in this clause.
Eighth: Intellectual property and privacy terms
The receiver of the service agrees by signing below to be bound by all the terms and conditions as stated above in addition to the provisions of using the company’s commercial services mentioned above.
The service receiver shall comply with all laws and regulations that may apply to it, including keeping and paying all tax obligations.
In the event of any dispute about the contract and/or any of its clauses, the Oman Courts – Palace of Justice shall have the authority and jurisdiction to consider and decide on this dispute, and Oman law shall be the applicable law.
The notices sent by the company by e-mail or through messages (sent through the site) are valid and acceptable legally notices and correspondence between the two parties. The addressee is considered notified from the day following the date of sending the notice.
Ninth: Compliance with applicable laws/and jurisdiction
The receiver of the service agrees by signing below to be bound by all the terms and conditions as stated above in addition to the provisions of using the company’s commercial services mentioned above.
The service receiver shall comply with all laws and regulations that may apply to it, including keeping and paying all tax obligations.
In the event of any dispute about the contract and/or any of its clauses, the Oman Courts – Palace of Justice shall have the authority and jurisdiction to consider and decide on this dispute, and Oman law shall be the applicable law.
The notices sent by the company by e-mail or through messages (sent through the site) are valid and acceptable legally notices and correspondence between the two parties. The addressee is considered notified from the day following the date of sending the notice.
