Privacy Policy

Last updated: March 13, 2026

How Aumet collects, uses, and protects your information. We are committed to maintaining the highest standards of data privacy in healthcare technology.

Overview

1. Overview

At Aumet, we understand that health data is among the most sensitive information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our healthcare technology platform, applications, and services (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

2. Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”).

“Account” means the user account created to access the Services, which may include personal information and authentication credentials.

“Content” includes all data, information, text, graphics, images, and other materials uploaded, posted, or otherwise made available through the Services.

“Protected Health Information” (PHI) has the meaning set forth in the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations.

“Subscription” refers to the paid access plan selected by the User to utilize specific features and functionalities of the Services.

Information you provide to us directly:

Account Information: Name, email address, phone number, professional credentials, and organization details.

Financial Information: Billing details, payment card information, and transaction history.

Communications: Records of your interactions with our support team or sales representatives.

Information we collect automatically:

Usage Data: Information about how you interact with our Services, including access times, pages viewed, and features used.

Device Information: IP address, browser type, operating system, and device identifiers.

How We Use Information

3. How We Use Information

We use the information we collect for various business and commercial purposes, including:

Providing, maintaining, and improving our healthcare platform.

Processing transactions and sending related information, including confirmations and invoices.

Sending technical notices, updates, security alerts, and support messages.

Responding to your comments, questions, and customer service requests.

Monitoring and analyzing trends, usage, and activities in connection with our Services.

Detecting, investigating, and preventing fraudulent transactions and other illegal activities to protect the rights and property of Aumet and others.

Complying with legal and regulatory obligations, including HIPAA and GDPR requirements.

When We Share Information

4. When We Share Information

With Service Providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., cloud hosting, payment processing).

For Legal Reasons: We may disclose information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

With Your Consent: We may share your information with your consent or at your direction.

Data Retention

5. Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Security Measures

6. Security Measures

Aumet implements robust, industry-standard security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. Our security framework includes:

AES-256 encryption for data at rest and TLS 1.3 for data in transit.

Strict role-based access controls (RBAC) and multi-factor authentication (MFA) for all internal systems.

Regular third-party penetration testing and security audits.

Continuous monitoring for suspicious activities and automated threat detection.

International Data Transfers

7. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data during such transfers.

Your Rights

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: The right to request copies of your personal information.

Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Erasure: The right to request that we erase your personal information, under certain conditions.

Restrict Processing: The right to request that we restrict the processing of your personal information, under certain conditions.

Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

Cookies & Tracking

9. Cookies & Tracking

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services

Contact Information

10. Contact Information

If you have any questions about these Terms, please contact us at [email protected]. We will make every effort to resolve any concerns you may have regarding these Terms.

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